Your Journey With Help2Let: Step by Step

We use a simple, six‑step plan so you always know what comes next.

1. Enquiry

You contact us with basic details about your property and what you’d like to achieve.

1. Enquiry

You contact us with basic details about your property and what you’d like to achieve.

2. Initial advice

We talk through PSL vs PRSO and give you an initial view on suitability and rent levels.

2. Initial advice

We talk through PSL vs PRSO and give you an initial view on suitability and rent levels.

3. Property visit

We inspect the property, check standards and explain any changes needed.

3. Property visit

We inspect the property, check standards and explain any changes needed.

4. Offer and paperwork

You receive a clear offer, including scheme type, rent, term and responsibilities. We complete the paperwork together.

4. Offer and paperwork

You receive a clear offer, including scheme type, rent, term and responsibilities. We complete the paperwork together.

5. Tenant match and move‑in

We find suitable tenants, arrange viewings where relevant and manage the move‑in process.

5. Tenant match and move‑in

We find suitable tenants, arrange viewings where relevant and manage the move‑in process.

6. Ongoing support

Throughout the agreement, we remain your point of contact for tenancy matters and checks.

6. Ongoing support

Throughout the agreement, we remain your point of contact for tenancy matters and checks.

1. Enquiry

2. Initial advice

3. Property visit

4. Offer and paperwork

5. Tenant match and move‑in

6. Ongoing support

1. Enquiry

2. Initial advice

3. Property visit

4. Offer and paperwork

5. Tenant match and move‑in

6. Ongoing support

1. Enquiry

2. Initial advice

3. Property visit

4. Offer and paperwork

5. Tenant match and move‑in

6. Ongoing support

Before You Start What you'll need:

Basic property details (address, size, type)

Understanding of your priorities (income certainty vs staying involved)

Current or recent EPC (we can help if you don't have one)

Gas safety certificate (if applicable)

Step 1: Initial Conversation

What happens

You submit an enquiry form or call us with your property details and questions.

What you do

Share basic property information (address, size, type)

Tell us your priorities and any concerns

Ask questions

What we do

Review your information

Recommend PSL or PRSO based on your needs

Answer your questions clearly

Schedule your property visit

Step 2: Property Visit and Assessment

What happens

Our property team visits to assess condition and suitability for PSL or PRSO.

What you do

Provide property access at scheduled time

Show us any areas of concern

Ask questions about requirements

What we do

Inspect property against safety and quality standards

Provide clear guidance on any requirements

Confirm suitability for PSL/PRSO

Give you same-day feedback

What to expect

Most properties are ready as-is. If improvements are needed, we'll tell you exactly what and can help access grants (subject to eligibility).

Step 3: Agreement and Documentation

What happens

We prepare the agreement and guide you through required documents.

What you do

Review and sign agreement (we explain everything clearly)

Provide required certificates (gas safety, EPC)

Complete inventory (or we can arrange this for you)

What we do

Prepare all documentation clearly

Explain every requirement, no legal jargon

Arrange any missing certificates

Handle all compliance checks

Answer all questions

Documents you'll need

Signed lease agreement (PSL) or tenant agreement (PRSO)

Gas safety certificate (if property has gas)

EPC certificate (or we help you get one)

Property inventory

Proof of ownership

Buildings insurance confirmation

Step 4: Tenant Placement and Income Begins

PSL Route

What happens

We take over complete property management

Quarterly payment schedule begins

You receive your first payment

First quarterly payment within 7 days of tenant move-in

What you do

Provide final access/keys

Minimal involvement required

What we do

Place suitable tenant

Begin property management

Process first quarterly payment to you

Set up regular inspection schedule

PRSO Route

What happens:

We present pre-vetted tenant options

You choose your preferred tenant

Tenancy begins with rent guarantee bond* protection

First month's rent from tenant, backed by bond*

What you do

Review tenant profiles we provide

Meet shortlisted candidates

Select your preferred tenant

Sign tenancy agreement

What we do

Pre-vet all tenant options

Coordinate meetings

Provide all tenant references and checks

Support move-in process

Activate rent guarantee bond*

Step 5: After Letting—Your Ongoing Support

PSL Landlords

Quarterly payments continue automatically

Regular property inspections by our team (2-4 times per year)

All maintenance and tenant issues handled for you

You receive detailed inspection reports

Invited to quarterly landlord forums

Compliance updates and guidance

Your involvement: Minimal. We contact you only for major decisions.

PRSO Landlords

Access to our support team whenever needed

Rent guarantee bond* protection (14-24 months)

Invited to quarterly landlord forums

Compliance updates and guidance

Tenancy renewal support

Your involvement: You manage day-to-day, we provide backup support.

All Landlords

Quarterly landlord forum invitations (in-person networking)

Regular legislative updates (like Renters Rights Act changes)

Direct access to property management team

Annual satisfaction check-ins

Renewal and long-term planning support

Got some questions?

Read Our Frequently Asked Questions